Emergency Veterinary Care

After Hours Veterinary Emergencies

Is your pet experiencing an emergency after our regular business hours? Please contact one of these emergency veterinary hospitals:

Emergency Veterinary Services

If your pet is exhibiting any behaviors or experiencing any symptoms that are causing you concern, contact our office as soon as possible or one of the after-hours emergency pet hospitals listed above

The reliable and compassionate team at Broad Street Veterinary Hospital offers veterinary care for pets in most emergency situations. Animals are our passion, we take pride in providing quality medical care when your pet needs it most.

Steps to Take In A Pet Emergency

If you are experiencing a veterinary emergency, follow the steps below.

• Call Ahead If Possible - Call us right away during our regular business hours. If it is outside of our regular operating hours, call one of the emergency animal hospitals listed above to let them know that you are on your way.
• Follow Instructions Provided - When you call to let the emergency pet hospital know that you are coming, they may give you instructions about how to apply first aid or make your pet more comfortable. Try and follow these instructions as closely as possible.
• Remain Calm - Remain calm and be extra careful around your pet. When an animal is in pain they often react negatively towards anyone trying to help and could bite or scratch.
• Bring Your Pet In For Care - Do not put yourself at risk! Safely bring your pet to our Richmond veterinary hospital or the after-hours emergency vet location above.

Emergency FAQs

Read through our most frequently asked questions below to learn more about bringing your pet in for an emergency appointment at Broad Street Veterinary Hospital. 

• Do I need to call ahead?

  Broad Street Veterinary Hospital provides emergency and urgent veterinary care for cats and dogs during our regular hospital hours. It's always best to contact us in advance if you can, but we understand that in emergency situations that's not always possible. 

  If we are unable to fit your pet into our schedule, we recommend that you visit the after-hours emergency vet location shown above. 

• When is your hospital open?

  Our veterinarians see emergency cases during our regular business hours:

  • Monday:07:30 am - 06:00 pm
  • Tuesday:07:30 am - 06:00 pm
  • Wednesday:07:30 am - 06:00 pm
  • Thursday:07:30 am - 06:00 pm
  • Friday:07:30 am - 06:00 pm
  • Saturday:Closed
  • Sunday:Closed

   

• What situations require emergency veterinary care?

  The following situations are examples of emergencies that require immediate care:

  • Obvious signs of pain or extreme anxiety
  • Choking, difficulty breathing, or continuous coughing/gagging
  • Severe vomiting or diarrhea; 2+ episodes in 24-hours
  • Fractured bones or severe lameness
  • Seizures and/or staggering
  • Bleeding from nose, mouth, rectum, or blood in the urine
  • Inability to urinate or pass feces, or pain associated with urinating or passing feces
  • Your pet has ingested something poisonous (such as antifreeze, xylitol, chocolate, rodent poison, etc.)
  • Severe bleeding or bleeding that doesn't stop
  • Heat stress or heatstroke
  • Refusal to drink for 24 hours or more
  • Unconsciousness
  • Injuries to the eye(s)
• How long will we have to wait to see the vet?

  Our Richmond animal hospital is just like a human doctor's office—it can be unpredictable and you may have to wait. 

  We cannot predict what cases we will see and when they will arrive. If possible, call ahead to find out whether we are able to provide emergency care for your dog or cat.

  If we are unable to fit an emergency appointment into our vet's schedule we recommend that you visit the 24/7 animal emergency hospital detailed above. 

• What happens if my pet needs to stay in the hospital?

  Some veterinary emergencies require intensive overnight care. If your pet requires hospitalization, we will coordinate with the nearest 24/7 pet hospital to ensure your pet receives the best possible care. 

• What types of animals do you treat?

  Our emergency veterinarians are mostly experienced with cats and dogs but will see other small animals, such as birds and rodents, in serious situations.