Reecie Rose, Official Greeter and Chair Warmer (house cat)
Eileen Rose, Security Monitor and Lunch Supervisor (house cat)
der Au has been a member of the Broad Street team for almost 14 years, and brings extensive management experience to her position as Hospital Administrator.
Prior to arriving at Broad Street, der Au worked in the corporate world, specifically in the banking sector. She obtained her degree from James Madison University. When asked about her favorite part of her job, she says, “I enjoy working with my team to ensure the best outcome for patients and clients. I love being able to provide a positive experience for them.”
der Au lives in Richmond, and enjoys gardening, cooking and entertaining friends and family. She also enjoys spending time with her two rescued dogs - Pippa and Angus - who are both K9 Good Citizens, as well as her two rescued cats-Roxy and Kitten.
Patti joined the Broad Street team in 1986, and currently works as our book-keeper.
After earning her professional degree in her hometown of Madison, Wisconsin, Patti relocated to Virginia. Since then, she has been an invaluable asset to our hospital.
According to Patti, one of the best parts of her job is getting to work with her assistant, Gilbert. A fourteen pound Shih-Tzu, Gilbert is happy to help, as long as he gets plenty of attention and is paid in treats!
When she and Gilbert aren’t working, Patti enjoys fishing and arts-and-crafts.
Karen Baxter joined the Broad Street team in March 2010 as a Licensed Veterinary Technician.
She graduated with an Associate in Applied Science in Veterinary Medical Technology from Central Carolina Community College, and also has had extensive experience in emergency medicine and small animal practice.
Her favorite part of her job is developing personal relationships with clients and their pets. In her spare time she enjoys relaxing with friends, camping, going to the beach and tubing on the river.
Amanda LaFlesch joined Broad Street Veterinary Hospital in March 2016 as a Licensed Veterinary Technician. She graduated from VCU in 2008 with a Bachelors in Biological Sciences, and from Cedar Valley College in 2010 with an Associates in Veterinary Technology. She has considerable knowledge in both emergency and small animal primary practice. Her favorite part of her job is anesthesia, and the opportunities it opens for excellent patient well-being. In her free time, she enjoys running, helping with Habitat for Humanity, softball, and other charitable events.
John has been a member of the Broad Street team since 1987, and holds the titles of both Senior Veterinary Assistant and Kennel Manager.
John is skilled in working with even the most nervous or fearful patients, dogs and cats alike. Our clients know that when it comes to handling their pets, their animals couldn’t be in better hands. He is also the resident food expert, responsible for our nutritional inventory.
When John isn’t working, he enjoys spending time with his family and his own pets, and watching football.
Because of her vast experience Debbie has an understanding of nearly every breed, in both grooming needs and temperament. From difficult cuts to basic trims, our clients know her as a proficient and trusted groomer for their pets.
When she isn’t working, Debbie enjoys spending time with her family and pets, including several border collies and horses. She is also actively involved in volunteering with 4H.
Karen shows compassion toward all patients, and is especially fond of our housecats Reecie and Eileen. The best part of their day is going to lunch with Karen, and getting brushed by her every morning!
When she isn’t working or showering Reecie and Eileen with attention, Karen enjoys reading and spending time with her own pets.
Tracey Crews joined the Broad Street team in 2010 as a Client Service Representative. Tracey has always loved animals, and previously worked for the Humane Society in her home state of Pennsylvania. When asked what her favorite part of her job is, Tracey says she “loves connecting with the clients on a personal level.”
When she isn’t working, Tracey enjoys spending time with her family and friends, and her six pets. She also loves music and enjoys watching NASCAR and football.
Jen joined Broad Street Veterinary Hospital almost seven years ago, and works as a Client Service Representative.
Known by clients and co-workers for her cheerful personality and willingness to help whenever needed, Jen quickly became an appreciated member of our team. She enjoys being able to provide clients with a positive experience any time they visit our hospital.
When she isn’t working, Jen enjoys spending time with her family, their cat Flora, and her miniature Schnauzer Sadie.